CRM Software Development Services That Fit Your Business Perfectly

Are you searching for CRM software development services that will help you stay ahead of the competition?
Then contact us, and we'll help you create a custom CRM system for your growing business!

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Access Premium CRM Software Development Services In A Few Steps

Make the initial contact and connect with CRM software pros who will take your business to the next level.

Send us a proposal request

Whether you contact us through the contact form on our website, a networking event, or a call, our team will reach out to you within hours to schedule a meeting. It's important for us to receive a request for a project scope so that we know your goals and deadlines.

Bring us in on your project

We'll have a call to gather valuable details regarding your project and business goals. Our team will assess your project's current state and requirements, giving us insights into the kind of good Customer Relationship Management platform your business needs to thrive.

You will also use this opportunity to let us know which of our services you are interested in; we can handle everything from design and mobile app development to software development and team scaling.

We perform an initial evaluation and review

Once we have all the information we need, we'll conduct an initial assessment and internal review of our team of talented software developers. We'll evaluate resumes for education, coding, technical skills, and experience with specific technologies. Our goal is to find a specialist who will work perfectly for the software development projects you have in mind.

You get a preliminary proposal

After a thorough assessment, we'll create a concise Excel sheet outlining a preliminary proposal. It will include all the important details, including estimated work hours, rates, and suggestions for the top CRM software solutions for your business.

We present, you negotiate

Our team will present the proposal, after which you get to review it. If you have any questions regarding the process of hiring custom CRM development companies, this is the time to ask. Based on your feedback, we'll be happy to revise and adjust our proposal.

Conduct a technical interview

Before hiring a custom CRM development company, you'll get a chance to talk to them in person and assess how well they fit in with your company's goals and values. 

You'll get to learn more about their experience and educational background, as well as estimate whether their personality works well for your brand and company values. This first contact should be a precursor of a close and mutually fulfilling cooperation in the future.

Hiring a custom CRM software company

The technical interview marks the last step of the entire hiring process, leading to the decision-making process. This is the crucial moment, as the client decides whether they want to proceed with our services. If they decide to develop a custom CRM system, the client will sign the contract and initiate the project.

Various CRM Software Development Services

Workflow management

Manage your business operations with ease by implementing a custom CRM system.

Our developers will help build a user-friendly interface with features that make it easy to automate complex processes, create customized e-mail alerts, make proposals and more.

Sales forecasting

Handle market changes like a pro with the help of our CRM development services. By viewing and analyzing data in real time, you will be able to predict future sales based on current customer trends.

This will allow you to adjust your marketing campaigns and avoid making any risky business decisions that could result in a financial loss.

Opportunity management

Strong customer relationships result from a business's ability to make the right moves at the right time. Once you build a custom CRM system, it will be easy to take the right steps, as you will be able to track all activities right as they unfold.

You'll be able to see what stage the deal is in and all the products/services it includes since a tailored CRM system lets you view every activity in your client's timeline.

Call center integration

Improve customer engagement and experience through call center integrations.

By using tools like Twilio and RingCentral, our seasoned professionals will make it easy to reduce wait times and schedule inbound and outbound calls.

Email integrations

Sync your email channels with your custom CRM system and ensure simplified internal business processes.

You'll get full visibility of emails and contacts, which are available for viewing on desktop, tablet and mobile.

Reports and dashboards

Keeping track of customer service teams, purchase history, conversion rates, and lead volume is an integral part of running a business. With a custom CRM application in place, it's much easier to stay on top of important business processes.

It allows business owners to create customized reports that monitor all important data and, with it, gain valuable insights into different departments.

A Host Of Technical Skills Necessary For Successful MVP Development

Healthcare

Apart from being thoroughly familiar with HIPAA compliance, our developers can help you connect your custom CRM software with other software applications, thus ensuring seamless EMR integration. With Empat's vetted professionals, healthcare institutions will be able to optimize workflows; we'll build custom CRM software solutions with which one can create customizable reports, analyze key performance indicators (KPIs) and identify patient outcome trends.

Education

Increasing enrollments for online learning platforms is one of the main roles of CRM systems in the education industry. Our CRM platform will help improve educational programs by allowing you to collect and analyze data on student engagement, as well as help you manage it by automating numerous administrative tasks.

Fintech

Apart from having comprehensive knowledge of CRM tools (such as Microsoft Dynamics CRM, Salesforce and HubSpot), our CRM development pros can also simplify business processes for companies in the financial sector through custom FinTech solutions. By collecting, organizing, and managing data retained through custom CRM solutions, businesses can monitor consumer behavior and improve communication between the company and the client.

Retail

Consolidating customer data, personalizing marketing campaigns and streamlining customer service are all actions made possible by a custom CRM system. By developing a custom CRM system, our vetted professionals will enable process/workflow automation and improve customer interactions through intelligent insights.

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Contact Empat And Get a Custom CRM System Delivered

Ready to get better insights into customer data and enhance business processes? Then fill out a form today, and we'll equip you with custom CRM solutions that will help you achieve your goals!

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Dental Care

2019

From a cutting-edge mobile app to a comprehensive СRM system, this ecosystem transforms dental care. The Dental Care mission is to enhance oral care awareness and make dental appointments a breeze through a user-friendly mobile app.

5
15
Coming Soon
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BigSister AI

2023

This is a system designed for tracking and analyzing the performance of sales departments. It's like having a sales superhero that analyzes data in real-time, predicts stuff, and lets you customize reports.

5
12
Coming Soon
View Details

Enjoy being ahead of the curve

Check out reviews and press mentions. Short and sweet, find out what we do that customers love us.

Empat's design expertise ensures my personal brand is presented effectively, attracting a wider audience.

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Nat
CEO & Musician
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Empat's design expertise ensures my personal brand is presented effectively, attracting a wider audience.

5
.0 rating

Empat designed and developed my Shopify store that is visually appealing and user-friendly. This resulted in increased customer engagement, reduced bounce rates, and higher conversions.

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Namik
Chief Executive Officer
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Empat designed and developed my Shopify store that is visually appealing and user-friendly. This resulted in increased customer engagement, reduced bounce rates, and higher conversions.

5
.0 rating

Empat provided fast solutions and delivered all tasks on time. They also ensured excellent project management and professional communication were commendable.

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Daniel
Community Manager
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Empat provided fast solutions and delivered all tasks on time. They also ensured excellent project management and professional communication were commendable.

5
.0 rating

Thanks to Empat, the client witnessed a considerable increase in website traffic, search engine rankings, and user engagement. They also boosted dwell time and CTR and reduced bounce rates.

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Severin
CEO
Review on

Thanks to Empat, the client witnessed a considerable increase in website traffic, search engine rankings, and user engagement. They also boosted dwell time and CTR and reduced bounce rates.

5
.0 rating

Empat’s work meets all expectations. The team is efficient, communicative, and serves as a great sounding board for new ideas.

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Zhenya
Founder & CEO, Obimy
Review on

Empat’s work meets all expectations. The team is efficient, communicative, and serves as a great sounding board for new ideas.

5
.0 rating

The Empat team completed the project on time and with utmost quality. They worked thoroughly, going through each aspect of the project in detail to avoid any mistakes.

Press mention
Lubov
Personal Assistant, AirDoc
Review on

The Empat team completed the project on time and with utmost quality. They worked thoroughly, going through each aspect of the project in detail to avoid any mistakes.

5
.0 rating

Thanks to Empat, the client has increased their app users by 80% and sales by 50% and tripled their revisits rate.

Press mention
Yaroslav
CEO & Founder, Dental Care
Review on

Thanks to Empat, the client has increased their app users by 80% and sales by 50% and tripled their revisits rate.

5
.0 rating

The team instilled reliability and willingness to perform their task in the best possible way.

Press mention
Natalia
CEO & Co-Founder, Caries Monster Fighters
Review on

The team instilled reliability and willingness to perform their task in the best possible way.

5
.0 rating

Since launching the product several months ago, the app has gained over 1,200 users who've consistently praised the app's efficiency and user-friendliness.

Press mention
Abdullah
Founder & CEO, Powerfull
Review on

Since launching the product several months ago, the app has gained over 1,200 users who've consistently praised the app's efficiency and user-friendliness.

5
.0 rating

Empat together with the international organization Global Medical Knowledge Alliance launched the HealUA. Ukrainian doctors can receive professional advice from their colleagues from all over the world.

Press mention
Review on

Empat together with the international organization Global Medical Knowledge Alliance launched the HealUA. Ukrainian doctors can receive professional advice from their colleagues from all over the world.

.0 rating

Ukrainians have created a dental care app. How did the idea come up, and what can he do?

Press mention
Review on

Ukrainians have created a dental care app. How did the idea come up, and what can he do?

.0 rating

The team leads excellent project management, meets the timeline, and communicates well through a weekly call. Their integration with the client's team stands out.

Press mention
Zhanna
Co-Founder & CEO, POSY
Review on

The team leads excellent project management, meets the timeline, and communicates well through a weekly call. Their integration with the client's team stands out.

5
.0 rating
The New York Times
Read article

Charity groups and even the military have seized on the desire of Ukrainians to voice their anger as a mechanism to raise funds.

Press mention
Review on

Charity groups and even the military have seized on the desire of Ukrainians to voice their anger as a mechanism to raise funds.

.0 rating

The MVP developed by Empat was well-received by the client's users, who found it engaging and user-friendly.

Press mention
Stuart
Executive, Monitree App
Review on

The MVP developed by Empat was well-received by the client's users, who found it engaging and user-friendly.

5
.0 rating
The Washington Post
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The website RevengeFor, launched three weeks ago by a Kyiv native and IT worker, Nazar Gulyk, appeals to foreigners with historical grievances against Moscow who would like to support Ukrainians as their proxy.

Press mention
Review on

The website RevengeFor, launched three weeks ago by a Kyiv native and IT worker, Nazar Gulyk, appeals to foreigners with historical grievances against Moscow who would like to support Ukrainians as their proxy.

.0 rating

Empat delivered a high-quality app, as 92% of the total bugs were found before deployment. The team was great at problem-solving, so they addressed all the client’s concerns efficiently.

Press mention
Anonymous
Product Manager, Marine Computing Company
Review on

Empat delivered a high-quality app, as 92% of the total bugs were found before deployment. The team was great at problem-solving, so they addressed all the client’s concerns efficiently.

5
.0 rating

The Ukrainian mobile application Obimy became the leader in the US App Store, ahead of Tinder, Pinterest and Netflix.

Press mention
Review on

The Ukrainian mobile application Obimy became the leader in the US App Store, ahead of Tinder, Pinterest and Netflix.

.0 rating

Thanks to Empat, the client successfully created new software from scratch. The team was highly reliable throughout the process, showing that they were ready for everything.

Press mention
Valentyn
CEO & Co-Founder, Big Sister AI
Review on

Thanks to Empat, the client successfully created new software from scratch. The team was highly reliable throughout the process, showing that they were ready for everything.

5
.0 rating
Tages-Anzeiger
March 21, 2023
Read article

In mid-February Nazar Gulyk, CEO of Empat launched the Deruny recruiting platform together with the Winterthur IT start-up Circleup. The goal: is to bring Ukrainian developers together with Swiss companies.

Press mention
Review on

In mid-February Nazar Gulyk, CEO of Empat launched the Deruny recruiting platform together with the Winterthur IT start-up Circleup. The goal: is to bring Ukrainian developers together with Swiss companies.

.0 rating
October 12, 2023
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Empat successfully delivered the client's application, and the customers that used their new software attracted 20% more employees. The digitization of the client's product helped them understand the needs of their customers.

Press mention
Andrii
CEO, Kuka
Review on

Empat successfully delivered the client's application, and the customers that used their new software attracted 20% more employees. The digitization of the client's product helped them understand the needs of their customers.

5
.0 rating

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