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We work with clear processes and full transparency - so you’ll likely find the answer to your question right here.
We offer three cooperation models depending on what fits your project best:
Time & Material (T&M)Developers log their hours in Clockify, and at the end of each month, we share a detailed report showing the time spent by each team member. If you'd prefer more frequent updates, we can send reports weekly. An invoice is issued once the monthly report is approved.
Fixed PriceThis model requires a Discovery phase upfront — a period where we define the backlog and nail down the technical and functional requirements. From there, we agree on a fixed budget for a clearly scoped project, with payments split into equal monthly installments over the development timeline.
Dedicated Team / OutstaffingA specialist or full team is allocated to you on a monthly basis. The workload is predictable, and so is the billing — no surprises.
Invoices are issued once a month, typically on the 20th. Here's how it breaks down by model:
We work on a prepayment model across all cooperation types. The exact percentage depends on the project type and size, and it's deducted from your first invoice — so you're not paying extra, just paying ahead.Remaining payments follow your agreed monthly schedule. In rare cases where the prepayment exceeds the first invoice amount, the difference simply rolls over to the next one.
This isn't something you need to worry about — we don't charge for a fixed block of hours upfront. You're billed for actual work completed or your agreed monthly allocation, so there's nothing to "lose" if a quieter month comes up.
We support invoicing through Empat LLC, as well as PayPal, Wise, Payoneer, FOP, and TOV — so there's likely an option that works for you regardless of where you're based.
No — we don't charge for infrastructure, onboarding, or management on top of your agreed rate.
That said, most projects do require third-party services to launch and run smoothly, such as an Apple Developer subscription, server hosting, a domain name, 2FA services, or other SaaS tools. These are paid directly by you and never routed through Empat. The specific services you'll need are identified during the project review, so there won't be any unexpected costs down the line.
Every developer goes through CV screening, technical interviews, hands-on assessments, and a soft skills and communication evaluation. We hold the bar high on both technical ability and how well someone communicates — because both matter on a real project.
Our teams cover a wide range of the modern stack:
The exact stack is tailored to your project's needs.
Yes — you're welcome to interview candidates before anyone is onboarded, so you can feel confident about both the technical fit and the working dynamic.
For most project types, day-to-day communication runs through a dedicated Project Manager, who handles planning, reporting, and team coordination. Technical questions and architecture decisions go through the Tech Lead. The full team joins demos together.
Direct client–developer communication is more common in outstaffing arrangements, where a developer is essentially working as part of your team.
Yes, we support both. Whether you need someone for a few hours a week or a fully dedicated full-time resource, we can structure the engagement accordingly.
The process is straightforward:
Once requirements are confirmed, team allocation typically takes a few business days. Team members are brought on step by step based on the agreed process and actual role needs. Work can begin right after allocation or on a pre-agreed date — depending on onboarding readiness and access setup on your end.
It depends on the cooperation model and scope. Minimums around hours or duration are defined individually in your contract, so there's no one-size-fits-all answer — but it's always agreed upfront before anything starts.
Yes, on both ends. Scaling down requires at least one month's notice. Scaling up depends on resource availability and typically takes up to two weeks. If you're anticipating changes, giving us a heads-up early helps us move faster.
You do. All IP created during the project is transferred to you once payment obligations are met, as outlined in the contract.
Yes, we're happy to sign an NDA before any sensitive information is shared.
It's handled case by case. Our Delivery Team and CTO will look into the situation, identify what's not working, and come back to you with a path forward — whether that's replacing the developer, adjusting how the team operates, or something else, depending on the specifics. The goal is always to resolve it quickly and with minimal disruption to your project.
It depends on where your project is in its lifecycle. If you're still at the idea stage, we recommend starting with a Discovery phase — this turns your concept into defined requirements and UI/UX design that can be properly scoped and committed to.When clear requirements already exist, our technical team breaks the scope down into Epics and Tasks.
The estimation process typically involves the full team: Business Analysts and Project Managers handle scope clarification and task breakdown; the Tech Lead and Architect make core technical and architecture decisions; Backend and Frontend Developers cover the main development effort; the Design Team builds out the UI/UX; and QA Engineers ensure quality throughout.
It depends on how much information we have to work with. The more complete your documentation and design, the more precise our estimate. At early stages we provide high-level ranges; after Discovery and detailed documentation are in place, we can give you significantly tighter projections. A good rule of thumb: complete documentation equals a reliable budget.
To get started, it helps to know your project goals and business context, a feature list or high-level requirements, any preferred or existing tech stack, and your timeline and budget expectations. You can also get a rough ballpark right away using our project calculator.
Yes — we always provide an initial estimate or effort range before development begins.
Directly tied to the quality of the documentation. When requirements are detailed and complete, we can give precise estimates and commit to delivering within them. The more clarity upfront, the more reliable the numbers.
We maintain a shared utilization tracking document so you can see at any point what percentage of the original estimate has been used. Project Managers proactively flag scope changes, flow adjustments, or technical challenges as they come up — and any change that affects the budget is put in writing and requires your approval before we proceed.
Initial estimates that can be completed within a few business days are free. More involved cases — like tender preparation, complex legal research, compliance analysis, or a Proof of Concept stage — may be discussed individually.
Scoping is one of the most important stages of the development lifecycle. It's led by a Business Analyst, working alongside the Project Manager and Tech Lead, to define clear and achievable milestones before a single line of code is written. Getting this right early is what keeps projects on track later.
