Retail & eCommerce Software Development

We provide commerce engineering for teams building digital commerce platforms, customer-facing products, and internal retail systems that need more than generic delivery — built around real catalog logic, real order flows, and real operational rhythm.

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Top 100 fastest growth 2026

50+ successful AI-powered Projects from 2022 till now

19 founders are included in the Forbes 30 under 30

6 Y Combinator alumni are among our clients

We have clients from Fortune 500 and S&P 500

Since 2013, we delivered

over 300 projects for 23 markets

AI Tools we use at Empat

Claude

OpenAI

GitHub Copilot

Perplexity

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Codex

What’s Included in our ecommerce software development services

Commerce Discovery & Product Scoping

We start by understanding the sales model, customer journeys, omnichannel workflows, and business priorities behind the product, so commerce delivery supports real commercial execution instead of adding unnecessary complexity to your roadmap.

Platform Architecture & Integrations

We design the architecture for modern commerce platforms with the right backend structure, product catalogs, reporting flows, permissions, and third-party integrations needed for scalable day-to-day usage and predictable long-term growth.

Customer-Facing Commerce Products

We build storefronts, account areas, customer portals, and customer-facing product flows that improve checkout flows, navigation, and conversion — while keeping order management logic reliable behind the scenes.

Internal Retail Systems & Admin Tools

Our delivery includes admin dashboards, internal tools, operational systems, reporting tools, and workflow automation that help retail teams manage execution more efficiently across stores, channels, and cohorts of users.

QA, Validation & Release Readiness

We validate critical flows, test role-based scenarios, review edge cases, and prepare custom retail software development for release with practical QA, accessibility checks, and production-readiness criteria your team can hand straight to delivery.

Launch Support & Product Growth

We help teams launch confidently, improve product performance after release, and evolve commerce software over time through iteration, structured delivery support, and clearly business-driven priorities rather than reactive feature pushes.

How We Deliver Commerce Software for Real Retail Workflows

At Empat, commerce delivery is not about shipping features faster — it is about shipping the right ones. We combine product thinking, senior engineering, and human-reviewed delivery to create software that supports real commerce workflows, multiple user roles, and the practical day-to-day execution your team will live with.

Send us a proposal request

We start with the business and commerce context. Before building anything, we study the product model, customer journeys, operational logic, and real delivery goals behind the retail or ecommerce platform.

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Bring us in on your project

We map workflows and user roles. We define how customers, managers, support teams, operations teams, merchandisers, or internal users interact with the system in real scenarios.

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We perform an initial evaluation and review

We design the architecture for long-term use. We plan backend structure, catalog logic, permissions, reporting, integrations, and maintainability from day one, not as an afterthought.

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You get a preliminary proposal

We build the core product system. Our team develops the backend, interfaces, integrations, role-based flows, and product-facing functionality needed for reliable commerce delivery.

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We present, you negotiate

Senior engineers stay in control. Architecture, business logic, QA, and release-critical decisions remain under experienced human oversight throughout the project.

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Conduct a technical interview

We prepare the product for real-world usage. We validate flows, test scenarios, review edge cases, and run release checks before launch.

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Launch

After launch, we help teams improve and scale. We iterate based on real usage, commercial feedback, product priorities, and long-term growth needs.

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E-commerce software development use cases we support

Digital Commerce Platforms

We build digital commerce platforms, customer account experiences, product catalogs, and commercial logic designed for real usage, omnichannel realities, and long-term growth across regions and channels.

Retail Operations & Admin Systems

We create internal retail systems, dashboards, and admin environments that improve inventory visibility, streamline order management, and help teams run commerce operations with better control and clearer reporting.

Order, Catalog & Customer Workflows

We develop products that support customer journeys, order-related logic, catalog management, checkout flows, account areas, and the daily mechanics that shape commerce execution end-to-end.

Retail & eCommerce MVPs

We support startups and product teams launching new retail and ecommerce products, helping them define the MVP, shape priorities, and build a version that is realistic to launch, test, and improve.

We cover every detail of your entire project for success

Product Development

We're all set to bring your project to life, no matter the scale! Just share your idea, and we'll take care of the rest with the best possible implementation.

Service

Custom AI Development

Custom AI development services for production-grade software products with scalable architecture, launch readiness, and strong technical oversight.

AI Service

Hire Shopify Developers for eCommerce Growth

Hire Shopify developers who understand business goals, performance, and growth. Our experts build high-converting Shopify stores, powerful Shopify apps, and custom eCommerce solutions for businesses that want measurable results.

Hire

case studies

See how Empat delivers commerce platforms and customer-facing products through complex workflows, strong product logic, scalable architecture, and production-ready execution.

Aurora

Mobile App Development

IT Outstaffing

Product Development

Other

Aurora is a jewelry store we helped grow beyond its physical boutiques by using AR jewelery technology. It let customers try on pieces virtually and led to a 3.9x increase in online conversions.

View Details

100K+

Pack&Stack

Custom Website Development

Product Development

Software Development

Other

Pack&Stack is a marketplace where you can find anything for your packing business! We developed Pack&Stack as a one-stop-shop solution for companies that require packing materials for their shipping needs and are tired of working with intermediaries and brokers that endlessly drive the prices up.

View Details

Trigga

Product Validation

Mobile App Development

Proud

Fintech

Trigga - the innovative entertainment application that combines the excitement of eSports with the thrill of the stock market.

View Details

Ready to Build Retail & eCommerce Software That Supports Real Commerce Workflows?

Work with Empat to design, build, and launch retail and ecommerce software that is practical, scalable, and ready for customers, internal teams, and the long-term product growth your roadmap depends on.

Enjoy being ahead of the curve

Check out reviews and press mentions. Short and sweet, find out what we do that customers love us.

Anonymous

Product Manager

Review on

They deliver on time and ask the right questions. They have a good spread of knowledge and are able to allocate the right people to get the job done.

5.0 rating

Varvara

Product Manager

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Empat team is trustworthy, brilliant, honest, attentive, and highly professional. They communicate via virtual meetings, emails, and messages.

5.0 rating

Jonathan

Founder

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The team provides timely updates and is constantly available to help or resolve any concerns. Although the app is in development, the client is impressed with Empat's professionalism and the personality they inject into their work.

5.0 rating

Jenna

Founder

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Empat provided frequent updates and held collaborative conversations. The team was extremely communicative, responsive, and professional.

5.0 rating

Nat

CEO & Musician

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Empat's design expertise ensures my personal brand is presented effectively, attracting a wider audience.

5.0 rating

Namik

Chief Executive Officer

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Empat designed and developed my Shopify store that is visually appealing and user-friendly. This resulted in increased customer engagement, reduced bounce rates, and higher conversions.

5.0 rating

Daniel

Community Manager

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Empat provided fast solutions and delivered all tasks on time. They also ensured excellent project management and professional communication were commendable.

5.0 rating

Severin

CEO

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Thanks to Empat, the client witnessed a considerable increase in website traffic, search engine rankings, and user engagement. They also boosted dwell time and CTR and reduced bounce rates.

5.0 rating

Zhenya

Founder & CEO, Obimy

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Empat’s work meets all expectations. The team is efficient, communicative, and serves as a great sounding board for new ideas.

5.0 rating

Lubov

Personal Assistant, AirDoc

Review on

The Empat team completed the project on time and with utmost quality. They worked thoroughly, going through each aspect of the project in detail to avoid any mistakes.

5.0 rating

Yaroslav

CEO & Founder, Dental Care

Review on

Thanks to Empat, the client has increased their app users by 80% and sales by 50% and tripled their revisits rate.

5.0 rating

Natalia

CEO & Co-Founder, Caries Monster Fighters

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The team instilled reliability and willingness to perform their task in the best possible way.

5.0 rating

Abdullah

Founder & CEO, Powerfull

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Since launching the product several months ago, the app has gained over 1,200 users who've consistently praised the app's efficiency and user-friendliness.

5.0 rating

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Empat together with the international organization Global Medical Knowledge Alliance launched the HealUA. Ukrainian doctors can receive professional advice from their colleagues from all over the world.

5.0 rating

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Ukrainians have created a dental care app. How did the idea come up, and what can it do?

5.0 rating

Zhanna

Co-Founder & CEO, POSY

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The team leads excellent project management, meets the timeline, and communicates well through a weekly call. Their integration with the client's team stands out.

5.0 rating

Review on

Charity groups and even the military have seized on the desire of Ukrainians to voice their anger as a mechanism to raise funds.

5.0 rating

Stuart

Executive, Monitree App

Review on

The MVP developed by Empat was well-received by the client's users, who found it engaging and user-friendly.

5.0 rating

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The website RevengeFor, launched three weeks ago by a Kyiv native and IT worker, Nazar Gulyk, appeals to foreigners with historical grievances against Moscow who would like to support Ukrainians as their proxy.

5.0 rating

Anonymous

Product Manager

Review on

Empat delivered a high-quality app, as 92% of the total bugs were found before deployment. The team was great at problem-solving, so they addressed all the client’s concerns efficiently.

5.0 rating

Review on

The Ukrainian mobile application Obimy became the leader in the US App Store, ahead of Tinder, Pinterest and Netflix.

5.0 rating

Valentyn

CEO & Co-Founder, Big Sister AI

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Thanks to Empat, the client successfully created new software from scratch. The team was highly reliable throughout the process, showing that they were ready for everything.

5.0 rating

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In mid-February Nazar Gulyk, CEO of Empat launched the Deruny recruiting platform together with the Winterthur IT start-up Circleup. The goal: is to bring Ukrainian developers together with Swiss companies.

5.0 rating

Andrii

CEO, Kuka

Review on

Empat successfully delivered the client's application, and the customers that used their new software attracted 20% more employees. The digitization of the client's product helped them understand the needs of their customers.

5.0 rating

FAQ

What retail and ecommerce software development services does Empat provide?

Empat provides commerce engineering for digital commerce platforms, customer-facing products, internal systems, admin dashboards, reporting tools, and workflow automation built around real commercial and operational needs.

What types of products can you build for retail and ecommerce teams?

We can build commerce platforms, customer portals, online shopping flows, admin systems, internal retail systems, reporting environments, and digital commerce products designed for real usage and long-term growth.

Can Empat act as an ecommerce software development company for startups?

Yes. We work with startups and product teams that need help shaping the MVP, defining the scope, and building a retail or commerce product that is realistic to launch, validate, and improve over time.

Do you provide retail software development for internal workflows, not just customer-facing products?

Yes. We build both customer-facing and internal systems. That includes software for operations, reporting, business visibility, workflow automation, admin control, and other execution-critical retail processes.

Do you offer custom retail software development instead of generic templates?

Yes. We build around the actual logic of the business, including user roles, workflows, permissions, reporting needs, integrations, and operational priorities. That is often more effective than forcing a generic system to fit a complex retail or commerce product.

Can you build software for omnichannel retail and digital commerce products?

Yes. We support retail and commerce software that connects customer-facing product flows with internal business operations, giving teams better control over execution and visibility across the product.

Can you improve or stabilize an existing ecommerce software product?

Yes. If an existing product is unstable, difficult to scale, or too messy to develop further, we can assess the current state, stabilize critical areas, and improve the system incrementally without a full rewrite.

How do we get started?

The first step is a discovery call. We review your product, workflows, business goals, and delivery needs, then recommend the most suitable path forward.